We endeavour
to provide excellent service to
every internet customer. However should our goods or services not live up to your expectations then please contact us either by:
E-mail: support@valueshop.co.uk
or by writing to:
E-Commerce Manager
Valueshop.co.uk
Quay
House
2
Admirals Way
London
E14
9XG
If your goods have been damaged in transit please retain the packaging and inform us immediately giving as much information as possible, all damaged or faulty goods will be replaced by the equivalent product, or a refund will be given.
We will refund money paid for products returned to us with seals intact and in their original packaging.
We try to respond to complaints within five working days.